New login issues

Having issues with new login app as now can’t see battery data

bRhFDKtjRMK9 and the pointless comment of the day goes to this person.

bRhFDKtjRMK9 Then you just ask "Could you provide some more info on what is happening" or "We need more information, can you post an image of what you are seeing and if any account details are visible" if they knew in advance what to provide they might have and considering so many people are running into issues it is possible someone might have run into his issue previously.

Given I am refusing to proceed with the SSO thing til they force me over I cannot help them.

Peterjjames I am unsure whether you are able to log in at all.
There have been a lot of issues with GE's new SSO log in.

Take a look in this thread which may provide an answer if you are unable to login:
https://community.givenergy.cloud/d/5404-account-migration

If you can login, can you provide a screenshot of what you can see? Do you get any dashboards.

Thanks

Rob

Jellybaby Then you just ask "Could you provide some more info on what is happening" or "We need more information, can you post an image of what you are seeing and if any account details are visible"

Imagine if you could just do that, instead of expecting me to ask you to do that. How easier would it be to help you.

bRhFDKtjRMK9 jellybaby isn't the OP here. He's just trying to help and you're having a go at him.

If you get frustrated with lack of detail maybe just don't reply at all. It's pointless.

TX200 Oh I missed that, my apologies! Still, OP needs to provide details otherwise entire discussion is pointless.