Dongle Issue

I understand there was an app update sometime within the last 48 hours or so? No notification about this update was received, nor any suggestion given that this update would cause the app to fail which it did yesterday and I assume was therefore not supplying any import/export info to Octopus (meaning we have now missed out on several hours of potential income!!!)
The process for reconnecting the dongle is atrocious - it does eventually work but takes an inordinately long time to do so. Surely in 2025 there should be a better system for this (and app update information would be useful in future!!!)
This morning - another hour of my life wasted rebooting the dongle - only for it to lose connection again within 30 minutes! This is incredibly frustrating and i don't have the time to spend rebooting this d**n dongle every half an hour! Can somebody please tell me how to fix it??

https://youtu.be/6HMe2lAjsOI

Thanks - I did all of this when we changed internet provider last year and the app has been working up until yesterday so we went through this process again last night (& again this morning!) but the app keeps losing the connection. It is not an internet problem as all other devices are working properly, it is the app or the dongle - does anyone else have any suggestions please.....???

lisap66 you say the app is losing connection, presumably to the inverter. Try setting the inverter IP address in the app so it doesn’t have to scan for it each time

Also if you have close neighbours then a new router next door can cause interference. I use the WifiAnalyser app on my phone to diagnose such problems. If you put your phone next to the inverter you can see the signal strength of your home Wifi versus you neighbours and see if changing your routers channel would reduce contention.