App Timed Charge

I have set the timed charge at 11:30, but it begins to charge an hour before. It was working fine until recently.

Can anyone advise?

Thanks.

Hoopnic check you have your time zone set correctly in the portal (its under account settings) and then do a time sync from the portal to your inverter. Sounds like your clock is set wrong

Set correctly. Thank you.

Appreciate the help.

Hi,

Unfortunately, this did not resolve the issue. Do you have any more advice?

Thanks.

Brian.

Hoopnic sorry no, the time zone is the only thing I am aware of that could cause the inverter to charge an hour out from your programming.

Do you have either the Rubik Cube Android inverter app or the ‘bbc basic’ inverter app (search on ios app store for givenergy). Both of these will enable you to check that the inverter clock is actually set to

Can you try another test, doesn’t have to be a long charge, just 5 minutes enough to see what happens.

Hoopnic If your timezone is set correctly in the GivEnergy cloud portal under Account settings then check the remote control section of the portal to see what timed charges are set there. Sometimes the app and portal can get out of sync. Try setting the timed charge in the portal and not on the app.