No Systems shown on my Account

I have been using the Givenergy Account and App for almost two years with easy access to the dashboard etc for information. I don't look at overly often during the winter but a couple of weeks ago it was fine. Over the last week however couldn't access any information whatsoever on the App. Then I discovered that My Account shows No Systems.
I have sent emails to Support and no response, I tried calling them and get a message saying that they have closed the phone line for customers. I have sent Feedback and Reported a bug but no response.
Ig anyone from GivEnergy is looking at these discussions maybe they can explain how I can get my account back on track.

DASUT emails is the only practical support method at the moment, and as you have found there is a long delay in responding. Feedback and reporting a bug have been a black hole for a long time, never get any response to those.

And GivEnergy don’t often respond to this forum either.

You might try contacting your installer as the installer helpline is still open. I’m wondering if you have fallen foul of the new SSO security login process. As a customer you don’t have to sign up to it, you just login with existing credentials and it should all work fine.

I am already going the installer route and have no problem logging onto the App or my account but the account and App are saying No systems. What is weird is I did a synch with my Inverter using the App and it came back with a positive.
Like you I thought maybe a SSO login issue so I updated my log in and got through to my account but still no system attached to my account.
Any idea how long the support guys take to respond to emails as I have been waiting for 8 days from my initial email, I followed up a couple of days later proving serial numbers etc thinking that this might assist them?