0% battery not charging.

OK even though this shouldn’t happen as I’ve got limits set, my GivEnergy battery has discharged to 0% and now it won’t charge at all overnight. Help……. Thanks

I think you need an installer to "jump start" everything with a suitable piece of kit.
I read it on these forums, but cannot remember where

SteveCook https://kb.givenergy.cloud/article.php?id=77&oid=1

Vestas
Thanks

Wixy
Please tell us how you get on

Not sure what that PDF is about. I’m a consumer not an installer and have the all in one 13.5kw Givenergy battery (no inverter).
I don’t wish to open or mess with anything electrical.

SteveCook ok thanks.

Wixy first of all check that all of the circuit breakers are actually turned on and its not saying its 0% battery due to something being turned off

if everything is turned on then probably best you call your installer to get them to take a look at it, as mentioned if it is genuinely at 0% it will need a battery boost

geoffreycoan best you call your installer to get them to take a look at it

Absolutely. Nobody should attempt this themselves, not even if (like me) you're used to doing this sort of work.

Not on anything under warranty anyway & not at all if you don't know what you're doing.

Wixy If its the AIO then none of the thread really applies as its a high-voltage battery.

It'll be under warranty/within two years of install so installer is your first point of contact. Edit - they should be able to take a look at it remotely and see more info than you can.