Dongle not appearing in WiFi Network

8 comments started 2025-03-17 last 2025-03-18
GivEnergy ProductsAC Coupled
W
#1 Wackeeracer

Following a firmware update via the Installer App the dongle no longer appears on my WiFi networks to connect to - any advice?

G
#2 geoffreycoan

Wackeeracer try following the wifi setup guide - youtube video on this on the givenergy channel

make sure you have your 5GHz wifi network turned off because the dongle only connects on 2.4

W
#3 Wackeeracer

The issue is it seems the dongle isn’t transmitting a WiFi single I can connect to

R
#4 Rubikcube

If you plug the dongle into a computer, does it appear as a drive (like a USB stick)? If so, does it contain a file called MSN.txt?

W
#5 Wackeeracer

It does yes; that’s the only file in it

R
#6 Rubikcube

There may be some corrupt files that don't show up. Recommended procedure is to copy off the MSN.txt, reformat the drive (as FAT32) and then copy back the MSN.txt.

Instructions (for windows) here starting around 3:30
https://www.youtube.com/watch?v=oR5o59XBr8c&t=200s

W
#7 Wackeeracer

So that’s the only file that needs to be on there?

V
#8 Vestas

Wackeeracer Its the only file you should be able to see. Any other files are normally failed firmware upgrades.