Electricity Meter Com Fail

Suggests one inverter can't connect to the meter - other one is fine
soft restart through the dashboard the first thing i should try?

hmm maybe not - remote control page shows:

2022-06-23 10:11:03 Server Restart Inverter Written Successfully Set Set Automated Maintenance - Plant Meter Comms Fail

every 5mins

ivell Suspect that there's a comms issue with the meter. Call the installer and ask for them to sort. If it's out of warranty, you can check the connections yourself. We had one EM115 which was faulty but, fortunately, they were unable to complete commissioning with the fault and it was resolved within a couple of days with a replacement meter.

Are you seeing any Solar PV generation (From the ID2 EM115) or the Grid Import/Export from the ID1 EM115.

Is the error same on both inverters? Could be 1 connection that's wired wrong if the other inverter can see the meter.

TheDragon (GivEnergy) yes i see PV gen and Grid imp.
Other inverter is working fine. Both have worked fine for months up until this week so not wiring issue

done a full hard power cycle of the whole system (under guidance of the installation engineer) - so far so good...

Hi, I got this notification today. I was wondering if it reoccurred after the inverter restart? Thanks