Remote Control History not loading anymore

6 comments started 2025-04-04 last 2025-04-04
GivEnergy Products
#1 ChrisNL

The remote control history isn't loading anymore, it keeps spinning. So it seems that the pagination isn't working, it seems to retrieve all data and apply pagination.

G
#2 geoffreycoan

ChrisNL just tried it on my inverter and it loaded OK. the remote control history took a little while to load like it always does, but is loaded ok

#3 ChrisNL

I am getting the message " We had some trouble fetching the data. We are working on resolving this as soon as possible. Please try again later "

#4 hoggy

i've had this before if you simply have too much data for it to load. If I recall your on some form of 3rd party controlled grid scheme that writes / changes settings a large amount, so may be related to that?

#5 ChrisNL

Yes external is controlling it, that shouldn't matter, it's just a how the fetch is being designed, it is bad

H
#6 Hopeful

I have the same problem. If you refresh it a few times it will eventually load the data. Presumably the database caches the query and eventually it can complete before timeout. As you say, could do with some improvement!!