Selective updating?

I regularly check the Software updates section on my GE dashboard. I've had a wifi dongle update listed for a while now - I think this was the erroneous update from several months ago and I use wired Ethernet anyway so it's not critical. I did try to install it but the update failed and I have ignored it since.
Now I'm seeing an Inverter firmware update to v315 that I want to apply, and a battery firmware update to v3020 that I also want to apply.
BUT there is only one apply update button: how can I selectively apply the new updates?

I'm also worried by the fact that there is a message in bold across the bottom of the list that says "The generation 1 battery will be updated" - and I have two Gen 2 9.5kWh batteries (no Gen 1 at all). If the updates process can't identify my hardware properly, how am I supposed to be able to trust it to provide the correct updates?!

Does anyone have any idea what is going on: I could just click on "update" and it might even work, but I really don't want to risk bricking the system because of something I could have/should have avoided.

I have the same concerns, I saw an update to 3020 this morning and pressed the button but after a few mins the update failed. It was only then I realised it said try again for gen 1 battery but mine is a gen3 battery.
Fortunately the battery is still working.

Pete.J The generation 1 battery will be updated" - and I have two Gen 2 9.5kWh batteries (no Gen 1 at all).

I raised that on here a while back. I think the consensus was that the changes from 1 to 2 are cosmetic (cabling, addition of MCB, that sort of thing) rather than anything at the internals/firmware level. So they can be treated much the same.

Pete.J BUT there is only one apply update button: how can I selectively apply the new updates?

I think you can download the updates and apply them via usb.

I have Gen 1, updated after the tip above, no issues

Thanks for the help and advice. I finally clicked "Update" yesterday and despite a nervous wait everything seems to have completed ok.

I would have been less nervous if I could have seen some sort of progress - not just the single progress bar that run to 89% said "Restarting Inverter" and sat there. This single indicator was for three different updates? And it was a bit worrying that the inverter didn't seem to restart when the progress bar said it was restarting.

It would have been nice to see what was going on via progress messages with a bit more info such as:

• Updating Inverter FDxxxxxxx: Completed
• Updating Battery DFyyyyyyyy: 78%
• Updating Battery DFzzzzzzzz: Pending
• Restarting Inverter FDxxxxxxx: Pending

Pete.J I would have been less nervous if I could have seen some sort of progress - not just the single progress bar that run to 89%

Mine ran to 90% for the inverter and then a message 'Validating'. Like you it was a worry though it had said 5-30 minutes and it was comfortably within the 30 minutes.

I think I'm getting mixed up with my battery/inverter, I can see the inverter says G3 but I can't see what version of 9.5 battery I have,
How can you tell which version a battery is?

[unknown]
I think all 9.5 are the same other than cosmetics. I think Dragon posted that statement

Two days ago I tried to update the battery via the portal and first it failed at 28%, 2nd time it failed at 38%, 3rd time it failed at 68%, however the battery was still working normally which was quite a relief.
Yesterday I thought I would try again since a failure at least didn't trash my system, unfortunately it failed again to updated, but I did notice it got further than the day before.
I have a stable internet connection but I did wonder if perhaps the GE server was perhaps maxing out?
Anyway confident that it didn't appear to do any harm I pressed the update button again this morning and it got to 86% then sat at 90% verifying update and after about 8 mins it changed to 100% update completed but was still showing battery firmware version 3017 - so I closed the window and re-opened the page and thankfully it now shows version 3020

Many thanks to you all for your tips and advice.

[unknown]
Hi, I have a HY-3.6 and 8.2kW battery on 3017.
Been trying a LOT over the last few days too, but portal stops at 90%verifying and after 2 hours get the notification it's failed and to try again.
Battery still working. Although it only takes approx 2.5kW before showing as 100%. Had contacted GE about it and they said the next F/W would fix it.

Wasn't sure if reseting battery would help, or if anyone has suggestions, else will have to contact GE again.

Thanks.

Robgy
Hi, I have a HY-3.6 and 8.2kW battery on 3017.
Been trying a LOT over the last few days too, but portal stops at 90%verifying and after 2 hours get the notification it's failed and to try again.
Battery still working. Although it only takes approx 2.5kW before showing as 100%. Had contacted GE about it and they said the next F/W would fix it.

Wasn't sure if reseting battery would help, or if anyone has suggestions, else will have to contact GE again.

Thanks.

Just updated my two batteries to 3020. I'd expected a calibration to start but it hasn't - should it have?

I'd tried to time it so it would discharge approximately before my cheap electricity starts, the charge on the off peak rate.

Reading the thread more - I also thought it was weird to say gen 1 not gen 2. I emailed support about it, suppose I should have looked here first.

EmmetBrown

No, shouldn't do a calibration unless you were on a really old BMS.

wrighar ok cool thank you. I was on 3017.

My 2 9.5Kw batteries would not load the 3020 firmware from the portal so had to get GE to upload it. My batteries have now gone to 3017 and currently doing a battery calibration. I will contact GE again tomorrow to see why it has not just gone to 3020.