METER COMMUNICATION FAILURE ERROR

4 comments started 2025-05-08 last 2025-06-09
GivEnergy ProductsHybrid
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#1 coloneluk

I am away from home and have noticed a strange behaviour today. The app on my phone is showing only 1.5kw generated today on a bright sunny day and the batteries flat lined at 94% about midday. They have since stayed at 94%. I have just managed to log on to my inverter page where I find 25kw generated today, 2kw going to batteries and NO export? Further investigation found a Meter Communication Failure notification.
Is there any way to sort/reset this issue while away from home, or is the system crippled until I can return home?

Any suggestions appreciated.

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#2 coloneluk

Sorry, should of said it's a gen 1 3.6 hybrid and 2off 8.2kw batteries

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#3 coloneluk

Came back on in early hours with no intervention?????
Till next time.......
Would still like to know why it failed and why it reset itself.

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#4 coloneluk

updates?