App not working as it should

4 comments started 2025-07-22 last 2025-07-22
Mobile AppGivEnergy Products
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#1 Fmanresa

For the last couple of weeks now (nearly a month) the app resets, multiple times a day, the export and import figures. I know it doesn't really affect the actual export and import as it still happens but it is annoying for a data nerd like myself.

Is anyone else experience this issue? Do we know if Givenergy are aware of and maybe working on a solution? I' not entirely sure if this is an inverter issue or an app issue though.

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#2 SteveCook

Is this phone app, or PC browser web portal?

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#3 Fmanresa

SteveCook iOS app. I just checked the web portal and apparently yesterday when I did some export, it shows as battery to home instead of batter to grid.

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#4 anthonypar

I am also seeing problems in the app. When solar generation is very low I often see zero generation to home when this is not true. The portal shows the correct values. I think there are still issues with the app.