hi .. hope someone can help?
can no longer see the inverter locally in Givenergy App //
have tried scanning for inverter, but doesnt find it
have tried adding IP address manually, but this wont work either
system appears working fine otherwise
many thanks
DS
davidS I'm having the same problem this morning, home tab is just greyed out. Have deleted and rescanned inverter but still won't connect to home
Thank goodness for the @Rubikcube app, it's still working for live home data so it's not an inverter issue, and I even used @Rubikcube to control the inverter for the first time, I normally just use it for a monitor in the kitchen but it saved a lot of frustration this morning when the battery appeared to stop supplying the house, a single tap to restart the inverter worked flawlessly.
It's very disappointing that Givenergy don't appear able to keep up with their own updates.
thanks for the reply ... i agree its rather daft that Givenergy doesnt maintain their app properly. will give the Rubicuke app a look ... not heard of that one before
many thanks
Mine is still working for Home mode.
My inverter has a static IP address issued by the home router which helps the app find it.
GE app for android v3.4.17.5704
Tried the App, found two IP addresses, besides named ones, and identified one which left 192.168.1.xx unidentified and no connect. Tried it in the App, again nothing.
My GE App Home connect worked in 2023 and for a short while last month.
With the Monitor app for Android, i connect the phone to the inverter's wifi hotspot (WOxxxxxxx) so it has a direct connection.
Hi, similar problem to other reports on this thread - something changed recently and now I cannot see status locally but okay on "away". I also have a pop-up requesting "Please confirm local Network is enabled in the app settings" (which will NOT go away. Trying to comply with this seems to require the installation of the Installer App which I then cannot log in to - unsurprising really as a do not have an installer account!
Do anyone from GE actually read these reports?