Charge & Export slots are being lost

5 comments started 2025-09-29 last 2025-10-03
Mobile App
#1 Powerhungry

My programmed charge time slots keep being lost and so does my timed export slot in the evening.
I assume it's related to the app update?
I keep re-setting them but each day they've gone again, it's very frustrating.

P
#2 pwdst

Check your Remote Control logs under My Inverter on the dashboard https://givenergy.cloud/dashboard

This is probably caused by the new Smart Tariff card overwriting your settings.

R
#3 rustypole

pwdst

Hi there,

I have checked this location within Remote Logs and I can see my settings getting overwritten but I don't know where from or by whom?

Could you help further?

D
#4 DD

rustypole One of the columns in the remote log says what made the change - API, app, etc.
And for API, it may contain a string supplied by the caller.

P
#5 pwdst

For us the Smart Tariff commands were coming via "API - Inverter Settings - Automation Scheduling". It was inexplicably starting a full export to drain our batteries completely at midnight so we stopped using it. Reset it within the GivEnergy app and the commands stopped.