Meter Communication Failure

4 comments started 2025-09-29 last 2025-09-30
GivEnergy Products
A
#1 alan_johnston

Been away for a week. Got back and found this notification.

Meter Communication Failure SA--------
Raised at 2025-09-26 05:42:12
Cleared at 2025-09-26 05:42:29

Everything seems to be working and system data shows no hiccups for 26 September.
Is it safe to ignore?

D
#2 duplada

alan_johnston Everything seems to be working and system data shows no hiccups for 26 September.
Is it safe to ignore?

I had something similar 3 of those errors on the 9th September 5 minutes apart on one of my AIO's, hasn't impacted performance and I haven't seen anymore since. I would have contacted support if it had continued, I took the view the data is so wrong in a lot of cases elsewhere in the system, that it wasn't worth the hassle of another support ticket (I still have a number of open ones going back months).

A
#3 alan_johnston

duplada it wasn't worth the hassle of another support ticket (I still have a number of open ones going back months)

Me too but I can always contact my installer who are still around and active if it could be a real problem.

D
#4 duplada

alan_johnston Me too but I can always contact my installer who are still around and active if it could be a real problem.

Yes good idea let me know if you find out anything.