Unable to revert back to Resume/Play on Quick Settings

4 comments started 2025-10-25 last 2025-10-26
Mobile App
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#1 Dino

Since a recent 3 hour free window with Octopus.
Battery was set to discharge prior to free window.
Charge during window. Once window closed I'm unable to resume. The app keep throwiing up a red banner error at the top of the screen "Error with quick settings there were validation errors"

I've made a few tweaks on the portal, reset to defaults, restarted inverter. Even restarted the local access point that the inverter is currently connected to incase there is a comms issue somewhere.. Still no joy getting out of Quick Settings mode and back into "Play"

I've somehow managed to get the battery to cover the house usage again and my overnight charge window is back into place.. but any idea how / what I can do here? Is it a call to support?

S
#2 SteveCook

Can you use the portal to make sure Eco is set.
Look at the inverter remote control history and make sure the commands are getting through
Reboot your phone

Not knowing what kit you are on or what tariff makes it difficult.

You could completely power down inverter and battery. Wait 30 or so secs and turn back on for everything to reboot.
This will mean turning off battery. Black button on RHS on 9.5
Turn off DC strings
Turn off main MCB in consumer unit
Turn off DC breaker on LHS on 9.5

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#3 Dino

SteveCook
Cheers.
Kit: Gen2 5kw Hybrid Inverter | Gen2 9.5 kWh Battery

Commands do seem to be going through. remote Control Logs show settings being applied. Portal does show Eco is enabled. Haven’t restarted phone as 2 other devices hooked up to my system also has the same error. I’ll try an Inverter and Battery shutdown tomorrow now.

M
#4 mikes01666

Same thing happened to me (AIO) a couple of days ago. (about it 10 pm)
Left it for a couple of hours and it reverted to normal. Maybe a GE side glitch?