Data Points In The Portal

Just looking at my solar data in the portal just now and it appears that GE are now outputting data every 30 or so seconds. Looks like this changed on mine at about 16:17 yesterday. Anyone else seeing this change ?

Maxwell They sometimes increase the data recording frequency from 5 minutes if they detect a problem and want more frequent data for analysis.

duplada I don’t have any support tickets open and have checked back through previous data I have collected and I can’t see another example like this. If they have spotted something it would be useful if they could at least reach out to the customer with a heads up.

Maxwell I think the GE app when running in home mode sometimes causes data to be sent to the portal. Could it be that you used the GE app at 16:17 yesterday? Sometimes it hides in the background, reboot your device to see if it stops.

Agree with Rubikcube if the GE app is running then it will send data to the portal more frequently

Rubikcube I don't mean in the app. i mean in the web portal view which i understood gave data every 5 mins. So, the first image shows a sample of my pv data the day before i noticed this, data points every 5 mins

Second image here is from today and as you can see the data points are not 5 minutes apart.

Maxwell I don't mean in the app. i mean in the web portal view which i understood gave data every 5 mins. So, the first image shows a sample of my pv data the day before i noticed this, data points every 5 mins

both RubikCube and I have already answered you, if you have the GivEnergy app open (possibly on Android could possibly still running in the background), the app sends data more frequently to the portal which is what you are seeing

geoffreycoan A couple of points on this. Firstly, i have been using both the app and portal for as long as i can remember and not concious of ever seeing behaviour like this before. What version of the app made this change and does this behaviour also apply to the ios app ?

Maxwell As far as I know its been in the app since I first had my inverters installed which is nearly 3 years ago.

I hardly ever use the GivEnergy app but I’ve certainly seen it before, and when I’ve downloaded my data from the portal using the API, the number of records per day can vary quite a bit.

I think it does this if the app is in Home mode. When the app polls the inverter for more regular information to update the app, the inverter sends that data to the portal as well. If you are monitoring in Remote mode then the app is just downloading from the portal.

I only have the app on iOS, can’t comment on Android.

Maxwell Simple programming mistakes can make computer programs behave in apparently random, intermittent and unpredictable ways. If people understood this, maybe the post office horizon fiasco would never have happened.

Pretty sure this is an app gone rogue. Reboot your iphone/ipad and see if it goes back to the normal 5 minutes.

GE develop their app using a multi-platform tool, so the ios and android versions should contain the same set of errors.

I found the reason. I had been looking at getting data from the inverter into Openhabian. And I thought i had shutdown the docker instance of mosquito and brikbat’s givtcp whilst i pondered how to automate creating the channels for the MQTT thing in Openhabian. But i hadn’t. Hence the 30s data rate. Didn’t realise that doing this changed the time interval that the cloud data was collected at, doh. So, for others using local inverter data collection what refresh rates are folks using. And if folks have a 30s collection set permanently then does this impact the cloud storage. If there are links to previous threads around collection times that would be appreciated.

Maxwell sorry I don’t think that is the cause of your problem. GivTCP listening for modbus updates shouldn’t cause the inverter to send the data to the portal more frequently. Well at least on my inverter it doesn’t and I’ve not heard of it occurring on other inverters.

GivTCP running all the time for me, 30 second poll frequency:

When I was running GivTCP v2 I was using a 20 second poll frequency. Not sure exactly when I upgraded to v3, but if I look back a year ago when I was definitely on v2 I still only see data every 5 minutes:

geoffreycoan Will check later when I get the chance. But, I’m pretty sure when I looked at the portal last night after I took down the docker containers the time slots returned to 5 mins.

Have checked and as far as i can see the change in time i see in the portal coincide with when i have brikbat’s givtcp running. I pre populate the settings.json file in docker with the inverter ip, mosquitto details and the 30s refesh etc so i dont have to go through the manual set up in the gui. The docker compose file is quite small and points to the local folder where i have the updated settings.json file. And in Openhabian with the Home Automation broadcasts enabled it picks up all the topics and you can select which ones you then want to persist etc.

It depends which slave address is used (from memory) at the modbus level. I forget which ones but some inverters only respond to an address which also spams the portal.

hoggy Thanks. It’s a Hybrid 3.6 gen 3. Does the increased polling for data in the cloud cause any downstream issues with storage etc ?