Got a new GE smart plug this week. It’s all set up, connected to WiFi and showing in the app. Every time I toggle it “on” through the app it immediately goes “offline” and then doesn’t show online again for a few minutes, when it remains off. If I toggle it on again it goes straight offline again.
Any ideas?
Odd. not seen anything like that and have half a dozen of them around the house and garage, some on schedules some I turn on/off with the app as I require.
Buy another one for comparison then return the first if it's faulty?
PS I use Emporia smart switches which are of a similar design and have 17 of them none of which exhibit this problem. They also notify me when they do go offline if I unplug them. They're reliable enough to have my desktop computer and fridge wired through one (for measurement purposes).
Windy Miller I've got an identical plug that uses a different smart app, so I've plugged that in the same position to see if it's the wifi or not. so far it's been faultless