Offline system

4 comments started 2025-12-14 last 2025-12-15
GivEnergy ProductsHybrid
G
#1 gla1

So my gov hybrid inverter 5 gen 3 with 9.5kwh battery has been working fine for a couple of years now but in recent weeks I’ve been getting no detail in the app other than it was last updated X hours or days ago. For example today it says last update is 23hrs ago.

I thought maybe my WiFi being both 5ghz and 2.4ghz (tplink deco mesh of which I have 3 including 1 directly above the garage where the inverter is about 2m away through 1 floor (plasterboard and wood)) maybe caused some bugs so I reset the WiFi today via the installer app amd put it on my IOT 2.4ghz only mesh network, the process was apparently successful via the app (despite it dropping out of the inverter WiFi several times when updating) but I still see no updates on my app.

What should I troubleshoot next? Do I need to go Ethernet, it’s been working ok for years without it. Other devices on that access point are working fine and signal seems good.

#2 Watcher

It says “Updated xxx hours/days ago?
If so, try…
Hamburger symbol top left.
Settings
Local Monitoring
Scan for Inverter
Add

G
#3 gla1

Ok just tried that but after it scanned nothing appeared. I can’t see anything obvious on the WiFi router connected clients either.

#4 Watcher

Maybe reboot your router, wait a minute or two, then try above again?

I had a similar random problem on Friday, my Giv log showed …