C
#1 carole
Got a text a few months back saying that my Guarantee had run out is this a scam?
Got a text a few months back saying that my Guarantee had run out is this a scam?
How old is your system and how long was your guarantee?
carole
What does your portal page show?

carole its quite possible. The older kit only had a year guarantee I think and the installer had to pay for and register for an extended guarantee. So all depends on what you bought and when
The installer guarantee for installation is/was two years - equipment is guaranteed by GivEnergy as per warranty date as shown above