Tariff

the mobile app has the tariff on set, however, shows the daily st chg as null. ive been told to set it on the portal...but where????

On the portal if you go to Edit Your Dashboard on the left menu, then you'll need to scroll to the bottom to add the Smart Tariff card. Once you've added it, click on the four arrows in the top right corner of the card and you should be either able to select your supplier, or enter your tariff manually.

Hi JBP

There currently isn't a way for you to change the standing charge value unless you're on a custom tariff. From the information I've gathered, it looks like the tariff you're on doesn't include a standing charge. This is based on information I've gathered from Octopus. If it's supposed to include one, please contact their technical support for help.

The null value is currently a bug and we'll be amending this in the next app update