Import export issues

Given the recent developments, I just wanted to check if this is a common issue, or more likely a fault after developing on my system.

I am no longer showing any import/export data, and I beleive it is because of an issue with the ct clamp, and not due to any of the recent developments in givenergy.

I normally charge my batery up at night rate, and set it to discharge from 9am throughout the day based on demand. What I have noticed this morning is that the battery now dischares at full rate from 9am, the house load is equal to the battery discharge rate + solar gen figure, and I am showing 0 import/export at the same time.

Anyone else have this issue or had it before ?

Regards,
Eamon

Eamonnogorman yes, that does sound like a problem with CT clamp. Or possibly with the little meter (em115 ?) that makes the data available to the inverter. Is it glowing green ? Perhaps check its MCB/RCD.

If troubleshooting here with fellow customers doesn’t resolve the issue you could still reach out to your installer as they are the first line of support. Assuming they are still in business.

Check that the trip switch next to the EM115 meter hasn't clicked off.

Otherwise, its your installer, yes

Thanks, it really does look like the comms.to the meters is down, but both meters are powered up

Eamonnogorman what type of inverter do you have?

Have ytou checked the portal for notification errors from the inverter?