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#1 billpaula72
App opens logged in no information unable to load inverter information
unable to load automate battery will not accept information entered comes up Error
Infacted just a blank Dashboard
All help needed
no information
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#2 pwdst
Have you migrated to SSO? If not do so on the portal immediately. This is now mandatory.
After you have done this clear app cache and data and then log in again. Make sure that the app is up to date.
If you do not know how to do this uninstall and reinstall the app via your app store.
There are existing threads about this.
Reminder that charging for remote app and portal access starts this week.
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#3 geoffreycoan
pwdst Reminder that charging for remote app and portal access starts this week.
you would think that the payment service would have been launched already to enable people to pre-register and not have a service break
looking at the email from givenergy it says “launching in May”, doesn’t explicitly say 1st May ?
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#4 TX200
geoffreycoan and the first month was free I think.
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#5 pwdst
But they are presumably within their rights to bounce anyone who hasn't signed up for a subscription from Friday. Given the mandatory no notice change that we saw on Monday I would be surprised if we didn't hear something this week or next week at the latest.
I get the impression that funds are dwindling to the point of crisis.