Will this forum (on the cloud) be accessible on the new standard (free) tier?

2 comments started 2026-04-29 last 2026-04-29
GivEnergy Products
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#1 Brassy

Will this forum (on the cloud) be accessible on the new standard (free) tier?
GIV and their orphans just seem to washing their hands of everything. Where is the accountability after I spent thousands of pounds with them?

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#2 geoffreycoan

GivEnergy software have confirmed that the forums will remain available regardless of what tier you are on

Brassy GIV and their orphans just seem to washing their hands of everything. Where is the accountability after I spent thousands of pounds with them?

Strictly speaking you spent thousands of pounds with your installer who bought equipment from a company that has subsequently gone into administration. They may come out of administration in some form or another, we all hope so.

But your contract and money was spent with your installer not GivEnergy so they are your support route now.
Of course if they have failed then the options are limited.