Battery not performing as expected

4 comments started 2026-05-24 last 2026-05-25
GivEnergy Products
A
#1 Autumnlodge

Battery wouldn’t charge overnight. 8% - 2.7 kw nothing the only way to do it was through the quick settings charge functions. Set that to normal after a full charge - now discharging small amount to grid - nothing to home where it’s required. Timed charge didn’t work last night either.

Any ideas?

C
#2 ChrisRowe

Autumnlodge First thing I would try would be a reset to defaults.

P
#3 pwdst

Is Eco mode on? What are the charge rates and discharge rates?
What battery and inverter do you have? Have you ever used quick settings to pause the battery?

P
#4 Pete UK

Autumnlodge

Reset to defaults is a good call initially.

I have found that with my Gen3 Hybrid 5.0 inverters, this often switches off some of the toggles that need to be on to enable the battery to function (ie allow
it to charge and discharge ‘normally’).

You need to check how your inverter is set;

Check in the “remote control” section on the GE web browser. Then it’s;

My Inberter
Click on the settings cog

Refresh to see what the actual values are using the refresh circle icon.

At the top I have this; (I imagine you want the same !)