How do I make my cloud portal work ? my app work.. ive even signed up to a paid subscription.. and cannot find any "givenergy " help. no access to anything... and i need to change inverter settings
no access.
Either uninstall and reinstall your app or clear the cache and data and select the "Offline" option. Do not log in.
There is no way to use the Portal anymore without paying for Premium.
Check your emails.
Many people (like me) didn't get any email even though they have my email address, just pulled the plug without any warning.
Beebod I thought the same had happened to me, but then found the email in the spam folder
Beebod emails were sent from givenergy saying this would happen about 6 weeks ago.
killythebid Did they give a specific date 6 weeks ago, I don't remember seeing it in there
Jellybaby I think from memory they were talking about early/mid May but not a specific date but it has gone beyond that.
killythebid Heads up they chose a date would have been nice.
Look in your junk folder ,that's where I found the email from Givenergy.
GivEnergy in Junk sounds about right.