Loss of warranty for GivEnergy's batteries etc

I have a All-In-One and Gateway.
Assuming that all other residential owners of GivEnergy's products are in a similar situation whereby we've lost all warranties etc, I'd very much like your thoughts and experiences moving forward.

I guess I'm not alone in feeling really let down by wanting to support a British manufacturer 🙁

1. Have you had any hardware issues since this development and if yes, were you able to source a repair at your own cost? Would installers be able to effect repairs given GivEnergy is no longer around to sell parts?
2. Has anyone had an un-repairable fault and if yes, what did you do? Did you put in a whole new system? What manufacturer would you recommend to avoid a similar experience we had with GivEnergy?

o1975 If GE kit was what your installer used then in theory they are on point for any support issues. Which could be a challenge for many smaller installers. Some folks on here had to pay for 3rd party insurance when they had theirs installed, I suppose the installer was trying to protect themselves from this situation. Some of the big companies like EON (as reported by someone else on here) has said they will honour warranties as this was their choice of kit. Worth reaching out to your installer and asking them how they are planning to support you going forward.

There may well be opportunities for some companies/individuals to offer repair services etc But as ever that comes down to cost of repair vs replacement etc

Maxwell Thank you, Maxwell. My installer is a very small, independent business. I honestly doubt he would be able or willing to provide any warranty.
In your experience, would any repairs be feasible given they can no longer access parts from the manufacturer? I'm assuming it's not like with cars whereby there may be 3rd party manufacturers supplying OEM parts?

Be wary about companies saying they'll take over your Giv equipment.
I've the same kit and although it's working as expected, there is a concern as to what to do if anything goes wrong.
I bought mine on finance via OVO so there may be sone recourse there.
Did you pay for any part of the system via credit card as there MAY be some protection via Section 75.
Troubling times but if the system is working let it do its thing.

mikes01666 No credit cards involved unfortunately. Small independent businesses just don't accept these for payments.
My system is currently working fine. I'm just very worried about the future and the non-existent warranty which was till 2037...
The entire investment only made sense as my assumption was that it would pay for itself over the 12 years with warranty. Now all of that has gone out the window 🙁

o1975 Your installer is liable for the first 6 years of the warranty. No ifs, buts or maybes.

This has all been done to death here months ago frankly so have a read of the forum.

Vestas Thank you, but if my installer is unable to support this then short of starting a process with Trading Standards or whatever other similar body there is little I can do. Also, this would be like having many teeth pulled at same time as it's neither straightforward nor promises any positive outcome. Ultimately, it's a small independent installer.

o1975 Well you feel free to take the potential loss then, while your installer takes the profit.

Again this has all been done to death in multiple threads. Go read them.

Edit - trading standards don't take complaints from the public and haven't for over 15 years.

Another previous installer said that once out of administration UK support will be setup under the ownership of Givenergy China.

For now we have some config issues no hardware issues. (All users down to a crap installer.)

AnonymousHooman From what I had read, their China subsidiary Shenzhen GivEnergy Technology Co., Ltd may have also shut alongside its parent here?

Assuming that GE's battery tech is reliable and solid, it would be fab if some entity could take over and honour its warranty. It would certainly earn them a core of loyal customers.

Using cars as an analogy, if Toyota was to go under its cars wouldn't be very risky for a new owner to manage as these hardly ever go wrong within the first 10 years or so. An Alfa Romeo on the other hand may be a different story 😃

On that bombshell, are our GE battery systems Toyotas or Alfa Romeos?????