Hi all, apologies if this has been discussed. Since the mobile app upgrade v4.0.5.5900 on IOS, I am unable to see the inverter on my local network. I have logged in to the GivEnergy wifi dongle directly and checked which network it is connected to and the passowrd and both are correct. I would really like to see the inverter on my local network without being forced to pay £4.99 for the privelage. Any suggestions please?
I too am having this problem on the mobile app. No invertors found on this network which is rubbish as it is showing up on the web site. I followed advice to delete cache data yesterday and it worked but today I am back to square one!
Apart from a clear the app cache my iOS app, after a couple of attempts, got a grip
https://community.givenergy.cloud/d/6987-how-to-specify-inverter-ip-manually/16
I managed to 'see' my inverter again about an hour ago after I rebooted my router. Prior to that I had also deleted & reinstalled the app and clearing my cache and cookies on the laptop (neither of which appeared to make any difference).
I had signed up for the Premium version of the Giv App via Axle.
I've found it works better if you are wifi'd onto the dongle....
Just as well it's my spare phone.