New App

5 comments started 2026-06-07 last 2026-06-07
Mobile App
1
#1 142LymingtonRoad

Like many, I hate the new App - I've signed up to AXLE to get premium free as I didnt see there was much choice not to

Setting import and export slots worked perfectly on the old App but my limited experience with setting them in the new App. has been disastrous and I'm not at all happy to say the very least.

I am on Octopus Agile for import and Octopus fixed 12p kwh for export. I'm currently away from home and today saw that Octopus Agile import rates were very favourable to me exporting from my battey for quite a number of hours knowing that solar would either charge it back up to 100% later in the day or I could import for a peiod at a very low rate or at a rate where Octopus was paying me to import.

Having set up the export slot in the App on my IPhone I found that there were times when rather than export the system was importing. Without any action on my part and on a number of occasions a charge window had activated itself which I then had to delete.

I dont know if the same experience would have occurred had I set the export time slot on my laptop using the dashboard on the Givenergy website but Im not going to be using the App to set export and import time slots until this has been sorted

D
#2 DD

142LymingtonRoad Having set up the export slot in the App on my IPhone I found that there were times when rather than export the system was importing. Without any action on my part and on a number of occasions a charge window had activated itself which I then had to delete.

There seem to be (at least?) 3 different ways of setting up schedules on the app (on Android at least):

  1. The buy/sell icons on the bottom row of the dashboard page
  2. Inverter Control on the menu
  3. Direct Control on the menu.

Just out of interest, which did you use ?

1
#3 142LymingtonRoad

Inverter control on menu

I
#4 Iguana

Yes, I just use the inverter option in the main menu, exactly the same as the old app, only used it twice but worked each time, and stopped when I cancelled it

1
#5 142LymingtonRoad

Iguana Well you’ve had more luck with it than me. After today’s experience I can’t trust it