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#1 Simonhewitt
I was away last week, but it appears that there was a software update. Since then my batteries are not supplying power to the house and the EMS has stopped working.
Is there a solution as to what is happening?
Software update
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#2 SteveCook
You need to give us a bit more information in order that us other system users can try to help.
What kit have you got
What tariff are you on
Are you on premium GivEnergy tier
What notifications are you seeing on the portal
Did the software update try to install. Success or failure?
Are ALL breakers in the on position
Have you checked all settings in the portal such as Eco, as they can get 'reset' after a software update
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#3 DD
Simonhewitt do you mean app update, or firmware update?
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#4 Vestas
Simonhewitt Is there a solution as to what is happening?
Ask them. There is no GE "support" here & there hasn't been any for years. Nobody here can help you with the EMS.