Onboarding with Octopus Cosy

4 comments started 2026-06-14 last 2026-06-16
Mobile AppGivEnergy ProductsBattery
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#1 Rainbow73

Hello, I have subscribed to the premium service and am trying to go through the onboarding process. I have entered all the details (MPAP, account details APL etc) and the times the app proposes to charge the battery (buy) is consistent with our Cosy cheap rates. But it does not seem to have saved the details on the app and I entered all the times for our different rates individually on the custom page of the onboarding.
Is there any easier way to say "yep, we are on Cosy - just follow that?" Last night the battery continued to discharge during our cheap rate which seemed ridiculous!
Help??

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#2 DD

Rainbow73 have you enabled smart charging. It seems that doesn't work reliably, and you may as well just use fixed schedules.
(OTOH, perhaps it decided there'd be plenty of solar today, so that you don't need to charge overnight?)

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#4 Rainbow73

duplada Interesting - thank you. It didn't solve my problem, but interesting!