Battery status red light

4 comments started 2026-06-16 last 2026-06-17
GivEnergy ProductsBattery
P
#1 Ppsgorlon12

Hi
I had my battery disconnected as it was in the loft and my house was going on the market.
I've now had it reconnected and the inverter moved to a new location but the battery status is showing red and it's not showing as working on the app.
Any ideas.
Electrician/installer is flumuxed.
It was stored inside for a period of weeks following disconnection and before reinstall.

Any help appreciated
.
Peter

T
#2 TX200

Ppsgorlon12 probably a flat battery, it'll need charging outside of the giv system.
If the installer doesn't know how to do that, then maybe ask for advice from Paul and co:
https://www.predsupport.com/

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#3 Ppsgorlon12

Ppsgorlon12 I Cant update the firmware. It always fails.
Tried turning it all off and in again. Nothing
Guess its the battery being flat and not able to communicate ? Is that reasonable
How on earth do i charge it up? I guess I don't have to worry about the warranty....