Hi, I have standard tier access, and only had solar panels up for a month or so, but for a few weeks I have not been able to see any data. I just get the pricing structure and info on other pricing tiers. How can I access the standard tier info to check on my system? Thanks
Jeffers On the standard tier you will have to use either the new GE app or one of the other 3rd party solutions if you want to look at your inverter data. Or you will have to pay for premium access or sign up for Axle which is free and that will then give you free access to the cloud portal data again. There are plenty of threads here discussing the different options etc.
Thanks. I've signed up to Axle and can now see the data. Not sure on how this works atm, but will keep an eye for sure.
Unless you want them to take control of your system, make sure in settings that you are on "events only"