Missing Feedback

3 comments started 2022-08-06 last 2022-08-06
Cloud PortalGivEnergy Products
L
#1 locked

I just raised a couple of new feature requests via the portal and thought I'd check they raised ok along with the status of earlier requests. The view feedback page returned an empty list, where in the past it showed feedback that I had raised, Have sent a report via email to the support team but wondering if the list is empty for others who have raised feedback?

For info, one of the features requested was to enable others to see new feature requests and to be able to comment and vote on them in order to assist GE see the strength of feeling about new requests from the community.

#2 hoggy

There is/was a checkbook for "Closed" topics. Do they show on the app at all as that has the Feedback thing aswell?

It also depends on what gets fed back - Security Bug feedback appears to always get rinsed from the log once fixed. (Atleast mine anyway)

L
#3 locked

hoggy played with closed option and search. There should have been 2 new feature requests, some earlier feature requests and some bug reports. Last I checked which was a while back they showed up