Add Octopus Agile Outgoing to Smart Tariff card

7 comments started 2022-08-08 last 2022-08-09
GivEnergy Products
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#1 dirkkoopman

There does not seem to be any method of adding a tariff to the Smart Tariff card. Is this by design or is it hidden?

Please could someone help?

#2 Cdent

dirkkoopman you need to input your account details and Octopus API to get these. When you add the smart tariff card, make it bigger (four arrows in top right corner) and then you should be able to click the Octopus icon, enter your details and once it loads it should pull your data in. I'm on standard incoming and agile outgoing and it pulls all my unit rates through

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#3 cliffbriggs

Thanks for this I have just updated the app card

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#4 dirkkoopman

I have tried that, on clicking the Octopus button, all I get a green "go back" button and a greyed out "submit details" (which does nothing when clicked).

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#5 cliffbriggs

It took me 3 or 4 attempts, keep trying and it should connect, all your details that you need to input are on the OCTOPUS API link

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#6 dirkkoopman

Ok, why does it take seven "refresh" attempts to get the boxes up? Something I can help with?

#7 Cdent

dirkkoopman this happened to me, I raised a ticket with them but as it "fixed itself" it was closed