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#1 Smk82
I’ve got my smart tariff downloaded ok, but noted that the dates on the data were just showing as “invalid date” - is there a way to fix this?
Octopus dates
#2 Cdent
Smk82 not sure what you mean by invalid date. Where does it show that, could you share a screenshot?
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#3 Smk82
I tried to add a screenshot but no luck. If you scroll to historical data in the smart tariff card, below the bars, it just says invalid dates for each one
#4 Cdent
Smk82 if you mean the dates that show your usage, I believe this comes from Octopus using their API. Have you been with Octopus long?
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#5 Smk82
Over two years.
#6 Cdent
Smk82 might be worth clearing your data from the card, then re-adding it.
You could also try plugging your info into the Octo Comparison site to see if that can pull your consumption through. https://octocomparison.co.uk/comparison
If still no joy seems like it might be an issue with Octopus, drop them an email and see if they can do something there end.