Incorrect time on graphs

4 comments started 2023-03-29 last 2023-10-19
GivEnergy ProductsHybrid
L
#1 lam22

Hi

Anyone having this problem since the timezone shift?

Inverter (gen 2 hybrid) is showing the correct time, top right of the portal but the graphs are all out by an hour.
Tried changing it from GMT to GMT +1 and resyncing time - doesn't seem to make a difference.

Thanks

T
#2 Tim

lam22 If you've had the portal open for a while, try refreshing the page. My inverter has the right time (per your screenshot in blue) and the graph pop-up was showing two hours behind until I refreshed the card. All good now.

BTW, I believe the timezone (GMT) to be a misnomer. It should say Europe/London (or similar) because (at least in the UK), GMT is the right timezone even though we are on BST currently.

L
#3 lam22

Tim
Refreshing the page didn't do anything but restarting the inverter did - all good now.

Thanks

J
#4 John348

lam22 I have same problem did you find a cure