Sudden increase in data points

9 comments started 2023-07-26 last 2023-07-27
GivEnergy ProductsHybrid
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#1 wolf1608

Hi all,
was checking the portal just now and noticed my data changed to 10 second intervals from midnight until 00:30 ish where it reverted back to the normal 5 minute intervals. It did the same thing again just before 6am for another 30 minutes ish.
Anyone else seen this or know why its happened?
@TheDragon (GivEnergy) could this be Giv testing the inverter for the FW update? Its a Gen 1 hybrid. SA2202G173.
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#2 TheDragon (GivEnergy)

Debug mode, server may be noticing an issue, increased refresh. Or other debug server activity.

Can increase the refresh permanently now if you wish as quick as 60s. Remote control page

#3 judgepd

TheDragon (GivEnergy) Can increase the refresh permanently now if you wish as quick as 60s. Remote control page

Not seeing that setting?...

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#4 wolf1608

TheDragon (GivEnergy)
Thanks Paul, The increase to 60s refresh would be great, is that something I can change in the portal myself?

I did have a BMS overvoltage alert a few days ago that cleared itself after a few minutes.

Cheers.

#5 TheDragon (GivEnergy)

wolf1608
Maybe there, remote control right at the very bottom

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#7 Vestas

It's only installer logins which can change the refresh rate AFAIK....

#8 RHardie

TheDragon (GivEnergy) Hi Paul, any chance you can change my refesh rate to 60 seconds? many thanks. ED2248G069

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#9 Rubikcube

wolf1608 The new release of the GE app (v3.3.0) is uploading the data to the portal when in home mode (on my Android 13 phone). If you want 10 second updates on the portal, just run the app.

Looks like a new bug.