givenergy cloud - anythign wrong

24 comments started 2023-10-06 last 2023-10-10
Cloud PortalGivEnergy ProductsHybrid
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#1 deepanshus

is there anything wrong with the cloud?

My inverter is showing as offline but i can check local on the app and it works.

T
#2 tomorrowman

My AIO is showing online in both app ie on network and portal ie via cloud

J
#3 Jellybaby

Do you run Home Assistant, only time I see this is when Home Assistant is running.

D
#4 deepanshus

Jellybaby yes home assistant was running !! It was trying to update the target SOC.

J
#5 Jellybaby

deepanshus Cloud usually says grey when ive fired HA up to test stuff in a VM but any changes go through fine here,

A
#6 anglefire

Jellybaby I run HA 24/7 and can’t say I’ve seen a problem with the portal.

J
#7 Jellybaby

anglefire I only have a day or twos experience with home assistant and just the Givenergy AIO but its only really gone grey when home assistant has been on or there was an actual comms issue but unlike a comms issue commands work being sent as does the app as you experienced.

Could just be a lil hiccup.

A
#8 anglefire

Jellybaby what is your refresh rate in HA? Think mine is 10seconds but might be 20. I’ve not looked for a while!

G
#9 geoffreycoan

anglefire I dropped my givtcp down to 30 seconds to stop contention on the inverters. Portal is fine for me

J
#10 Jellybaby

anglefire For some reason I cant get it to change, I did set it at 5s but it always gets to 10-15 before it refreshes info and if I change it to something else it stays teh same 10-15 time gap like hte app has.

I don't have home assistant running 24/7, just turn it on to fiddle a little every now and then, I don't have a permanent lower power home for it yet and I don't want to leave a gaming PC on overnight just to keep home assistant going 🙁

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#11 anglefire

Jellybaby I get that. Mine is running on a mini pc - or Nuc - I can’t remember off hand as they are running as a proxmox cluster and I’m only on my phone at the moment.
It runs as a VM with another 5 containers running other stuff.
Total power is about 10w.
Well worth doing it that way - if you want local historic data or are just a bit of a geek 🤣

J
#12 Jellybaby

anglefire I was thinking about picking up a wyse 5070 thin client, can I ask you since you run it 24/7 the first time I ever done it to get a full 24hrs look at a typical days consumption (obviously not THAT typical since I had to leave gaming PC on but that is easily adjusted for) the graph seemed to be REALLY transparent.

Do you get it looking like this where everything except the battery is very transparent

Or does it look like it should, like this where all sources are completely visible and solid

If every 24h period is going to be unreadable on the portal its a bit of a turn off.

A
#13 anglefire


This is mine from today - no issues with transparancy - however, if you hover the mouse over one or other of the elements, the rest fade out so you can see more clearly the one being hovered.

A
#14 anglefire

But in Home Assistant I have several ways of seeing the data!

J
#15 Jellybaby

anglefire Seems like you got a slower refresh than I have, that is a nice dashboard though. My 24hr period I ended up with 7,093 entries for the day.

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#16 anglefire

Jellybaby I've just looked at my stack settings for GivTCP (I run it in a separate docker container to HA) and it self runs every 10 seconds.

Some of the graphs amalgamate the data so don't show every point.
This is the power curve - zoomed into a couple of hours. Lots of points!

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#17 deepanshus

anglefire mine is the default of 5 second 🙂 it said do not change to i didn't want to mess it up... shall i change it to 15 sec?

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#18 anglefire

I think 5 seconds is unnecessarily quick. So I would personally put it to 10 or 20 seconds.

J
#19 Jellybaby

anglefire It is this box yea? Whatever I put in it always goes like 5-10s above that


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#20 anglefire

Jellybaby I don't know, because mine isn't running as an Addin to HA, but in a separate docker container (Actually on a different mini PC)

J
#21 Jellybaby

anglefire ah I see, is the ui different on that one.

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#22 anglefire

Jellybaby - there is not UI as such - can be a text config file (Docker compose file), but I run Proxmox as the hypervisor and portainer to manage the containers 🇦

J
#23 Jellybaby

anglefire oh wow, that is wildly different hehe

A
#24 anglefire

Jellybaby

I installed it all before the addin came about. But I do prefer it this was as the container keeps going regardless of the state of HA.
I have thought about running MQTT separately too. But decided to not fix something that wasn’t broken. Makes a change for me 🤣