Hi,
I’ve had a few problems with my 4x 9.5kW batteries since install at the end of this summer (On 2x Gen3 hybrid 5kW inverters; two batteries on each).
One has already been replaced and one is due to be replaced next week (one bank of cells is “bad”). And a third one has a weird serial number “1xxx-6xxxx” (since the BMS was replaced) and displays a capacity of 2.6, 5.2, 8.2 or 9.4kW depending on how it feels on the day!), and no data showing in the app or portal for that one.
The one due to be replaced is paired with a “functional” battery and the one with no data and weird serial number is paired with the one they replaced last month. So I really can’t see what’s normal !
I know what the specs say - but what voltage range are you usually seeing on a healthy 9.5kW battery? Or battery pair?
What voltages are you seeing at the low and the high end; at “0”% and 100% ?
And what sort of split are you typically seeing between a pair on an inverter at the top and bottom ends?
I just need to know so that when it’s all finally fixed I have a benchmark. I heard <10% difference in SOC displayed is the max “acceptable”. But mine have always been far more off than that (like 25%-35%), likely due to the faults. As I’ve had these faults since install I’ve not been able to get anywhere near the full capacity out of them, due to one reaching a limit, cutting off the power to both and the other one not catching up. All very frustrating.
I should add; I’m on the beta balancer software and 3014 battery update.
Thanks in advance.
