BMS Firmware request

5 comments started 2023-12-13 last 2023-12-14
GivEnergy ProductsHybridBattery
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#1 SolSucker

Hi, I am currently on D0.912-A0.912 for my GIV-HY5.0 (ED2248G594) and I have the beta 4074 battery firmware so I aren't being offered the new battery firmware in the portal. I understand the battery firmware I have has some issues with timed charging and I am about to try and move to Octopus to get cheaper overnight energy. So I was wondering how I can get back onto stock firmware as I am sure it's will have improved a lot since I was last updated? I guess @TheDragon (GivEnergy) may be able to help?

Many Thanks.

#2 Cdent

SolSucker get in touch with GivEnergy Support, either by email or call them. Explain you're on the beta and want to move to the current best production firmware

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#3 SolSucker

Cdent sounds reasonable. I will give that a try. Thank you.

#4 TheDragon (GivEnergy)

ok, i will load, give me 20 mins

Done.
Inverter at D913-A913 (Dec Pre release)
BMS at 3015

Needs a calibration, give tech desk a call to kick it off

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#5 SolSucker

TheDragon (GivEnergy) Thank you, it's very much appreciated. All working fine and the calibration that was kicked off earlier by Fraser has just completed.