No data on energy graph

5 comments started 2024-02-17 last 2024-02-18
BugsMobile AppCloud Portal
D
#1 DannyMoore

Has anyone had a problem with the energy graph showing no data. All other graphs are working along with the home dashboard.
Since 07:30-08:00 on 16 Feb 2024 my graph has no data on the phone App and the PC portal. The display info advises that the values are calculated from meter readings and inverter power values and might not be accurate, but it looks like something has happened to stop these being calculated.
Is there some way of resetting this or getting it to calculate again

D
#3 DaveA

Yes, I've also noticed the lack of information on the graphs. I can see the data running through the website dashboard, but the app and website graphs have been lacking any data since yesterday lunch time.

D
#4 DannyMoore

Looks like its working again, as the details are populated for the 17th and 18th is working, just lost most of 16th from 08:00 on. I didn't do anything.

T
#5 TAYLOR24

DannyMoore I have no data on my computer or app for more than 36hrs