Above is the error I’m getting. Updated the inverter firmware but now can’t restart it.
Try all knobs and buttons on and off. Nothing.
It’s been stuck like this since early morning it seems. It hasn’t discharged the battery much and said it was generating electric when it was dark outside.
I’m good with computers but haven’t a clue about electrics.
Much appreciated. Thanks in advance
When GE updated my firmware they had to fix the configuration setting for the meter.
The firmware update must have corrupted them somehow and I think only GE can fix them.
Mine did this. The 9.5 battery on/off button would not do anything - ie turn the battery off.
I called Giv Energy and they talked me through turning EVERYTHING off, removing the front cover, pulling a cable off the PC board inside and putting it back on. This rebooted the battery and finished the software install, did a calibration and the on/off switch now works.
Give the help desk a call
Same issue, installed software update yesterday, hit with "Electricity Meter Com Fail" and "Automated Maintenance - Plant Meter Comms Fail"
dh1
I dont think there is a way to get the battery to reboot by turning all external isolators off, because it has its own "battery " that keeps things running. I guess what GE talked me through was somehow disconnecting the side switch which disconnected the circuit board from the battery and when reconnected it rebooted?