Inverter offline.

3 comments started 2024-04-20 last 2024-04-20

#1 France11 2024-04-20

I recently changed my broadband provider, and now find my inverter is offline. I am not technical and would love to know how to connect it again. My App is not working either - probably all part of the same problem. HELP!!
Graham

#2 DD 2024-04-20

France11 Presumably you got a new router, and the wifi network and password has changed.
Simplest is just to configure new modem to use the old network name and password - saves having to reconfigure all your wifi devices. If that's not possible, you can connect to the built-in wifi on the inverter, and use that to configure the wifi address.

See eg
https://community.givenergy.cloud/d/4329-new-wifi-modem
https://kb.givenergy.cloud/article.php?id=1&oid=1

Good luck !

#3 shawry 2024-04-20

DD WOW, I didnt even think to do that when we changed router, didnt even change supplier. That would have made life so much easier than the faff we had.