Hello Newby here,
13.5 kw AIO
Can anyone tell me why the app shows my battery capacity as 2.7kw
Thanks

Battery data
You posted the same message last night https://community.givenergy.cloud/d/4406-battery-status-on-app
Suggest you need to contact givenergy support as something isn’t right in the setup of your system
Spoke to givenergy
They said app is rubbish with the AIO
Use the portal
But i cannot see battery capacity info
Anyone have any info
Bri Spoke to givenergy
They said app is rubbish with the AIO
Oh dear - that's not terribly encouraging...
If you use Android, I'd certainly recommend rubikcube's app (Though I can't say I've used it with AIO personally.)
But i cannot see battery capacity info
Anyone have any info
When I go to the inverter page on the portal, in the General section, it has
Battery Type
Lithium-ion
Battery Capacity
186 Ah | 9.52 kWh | (1 Pack)
(for my Hybrid inverter). I assume it offers similar for AIO ?
That is what it shows for my AIO on the "more information" option under battery (using the app).
What do you see on the portal for the battery? I get this...
