Incorrect total SOC percentage in Portal

Hi GivEnergy, I think you have a calculation bug on the portal in terms of displaying the total SOC when there are multiple inverters. I'm open to opinions on this though!

In the example here in these screenshots, you say I have 45% SOC. This is based on the SOC of my AIO being 1% (yeah, calibrating right now... ignore that!) and the AC3 being 90%. So, (1+90)/200 = 45% is how you came up with that figure. That is wrong in my opinion because the capacities of the batteries on the system are different.

I actually have 1% of 13.5kWh and 90% of 8.2kWh remaining, so my actual SOC is ((13.5 * 0.01)+(8.2 * .9)) / (13.5+8.2) = 0.34, or 34%. Bit more complicated to work out I'll give you that, but far more realistic and accurate.

By posting on here you are not directly speaking to Givenergy just a bunch of customers/users of their products. If you wish to contact Givenergy you would be better off emailing the support team etc. directly.

They'll see it 🙂

SpeakToTheGeek They might. They have very "selective vision"....

SpeakToTheGeek

Here be Dragons :-)

I have the same problem, except with only one battery 😆 https://community.givenergy.cloud/d/4524-poor-data-reporting-of-battery-percentage-on-the-app-and-dashboard