Half hourly Usage not showing

On my Smart Tariff the half hourly readings no longer show. I just get 1 reading at 00:30. And an estimated total cost for day.

Tell your energy provider asap in writing/email. Otherwise if you are on any sort smart/hh tariff you may find (as Octo) the contract says they can bill you standard rates for missing data.
This happened to me and Octo did nothing for six months and then hit me with big import bill and would not pay my peak rate export.
Sorted in the end but after a lot of pain
https://community.givenergy.cloud/d/2881-report-data-download-as-excel-file/62

Well, the first thing to do is surely to establish whether the problem is with your smartmeter failing to upload the readings to the central repository; or your energy provider failing to retrieve them from there; or GE failing to retrieve them from your energy provider.

(In the predbat thread, there's talk of the Octopus servers failing a couple of times, meaning that the tariff data is not available. Not sure if that's relevant.)

My Smart Tariff readings show the same problem - just reported it to GE. I think it's just the display as other windows show correct usage, and no suggestion that the provider (BG EV Tariff) is doing anything wrong

yrfam do you see the data in the bright app?