Issue with android app and cloud service.

4 comments started 2022-05-13 last 2022-05-15
Mobile AppGivEnergy ProductsHybrid
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#1 HipHopAst

I have issue with my phone app and cloud service on website. No data at all.
On website yesterday it was OK but today its saying that no inverter registered to my account.
When i login on my app it say "No data found. Inverter its currently lost. Any one have similar problem?

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#2 locked

all working for me. Sounds like the inverter has lost contact with your home network / wifi. Has anything changed on the network e.g. new router, new security settings... ?

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#3 HipHopAst

It start working but my Android App not connecting locally to inverter. Data goes only through server. How to fix this issue. It say local search fail. If i connect directly to dongle then its fine. Inverter have connection to internet as sending data to server.

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#4 cjetsy

HipHopAst ,
did you get it fixed, as mine is saying the same?