Mondriver I also seem to have a residual 'phantom' load' in the house of approx 450-500w. I've gone round and turned everything off (incl. stby's, fridges, freezers, etc). I had a phantom load of less than 100w before installation.
Surely the 'system' doesn't consume 300-400w constantly just to run does it? Seems incredibly inefficient if that's the case...?!!
Is that as reported by your smartmeter, or by the givenergy app ?
The app has a feature to bodge the numbers to make them add up - if you press the lower gears icon you get config for that page, and the first one is 'show calculated load' - I think the default is on, but I turn it off. I think all it does is add any missing numbers to the load.
If you have solar, presumably that's a separate inverter - I can only assume it has to take its power from AC when the sun is down. The AIO itself may be able to power itself from the battery. (My hybrid must do since there's zero grid import most of the time.)