PV Showing as Zero on the App

18 comments started 2025-03-03 last 2025-03-05
GivEnergy Products
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#1 Bobby123

at last a bit of sun - my P V inverter showing about 1.8kW generation but nothing showing in the App other than 1/2W which I guess is just noise.

P.S- how do add the screen shot- keeps saying something wrong

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#2 SteveCook

The website has gone "wonky" over the last few weeks.
I find it easiest to type the text I want and hit "post reply"
Then go back and edit the post and upload the image/screenshot and hit "post reply"
Sometimes it works, sometimes it takes 3 or 4 attempts

where are you seeing the 1.8kw generation.
have you looked on the GivEnergy portal page

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#3 Bobby123

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#4 SteveCook

Are all breakers in the on position, including DC strings from panels.
The app shows you are "away".
I think the app lags behind by a few minutes.

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#5 Bobby123

My Feed in Tariff meter shows I generated 7kWh today.
A C inverter panels shows apeakgeneration rate of 1.8kW .
Nothing in the App!,,

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#6 Hopeful

What setup do you have?

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#7 Bobby123

2.6kW PV with its own inverter
Recently added 5.2kWh battery and inverter.

The App is not seeing the PV- the battery is charging ok overnight but not sure what’s happening during the day.
2nd March I generated 7kWh that day and- see below re ![App](https://)

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#8 Bobby123

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#9 TX200

There should be a CT clamp around the mains cable that comes from the solar inverter, AC side.

Could it be that wasn't installed properly or has come undone?

(There's also a CT clamp around the incoming grid tail, usually on the neutral I think?, which should be able to see import or export from/to the electricity grid).

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#11 SteveCook

Is there an EM115 anywhere in your consumer unit and is it glowing green?
is the breaker feeding it on?
i dont know if it makes any difference, but it might

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#12 geoffreycoan

Bobby123 2.6kW PV with its own inverter
Recently added 5.2kWh battery and inverter.

So your existing PV inverter converts the DC off the panels into AC for the home

What type of inverter have you got with the 5.2kWh battery? Is it a hybrid, AC coupled or AIO (I guess not based on the battery size).

If this is recently installed you perhaps should go back to your installer and ask him as your first port of call

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#13 Bobby123

TX200
They both look ok

geoffreycoan
It’s an A C coupled system.

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#14 Bobby123

SteveCook
There are 2 GEM120CTM not glowing green but have a backlit display

Can’t get the picture to load

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#15 DD

Bobby123 Does the battery charge from the solar? I'm guessing not, which I imagine is a more important detail rather than just the app not showing any pv.

You say the battery was a recent addition - has it ever charged from solar? Or did it used to work, but has now stopped for some reason.

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#16 Bobby123

DD
I don’t think it has ever charged from solar.

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#17 Bobby123

Picture of installation

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#18 DD

Bobby123 I don’t think it has ever charged from solar.

Perhaps get in touch with your installer and complain about that - presumably that was a reason for getting the battery in the first place ?