Updating the inverter firmware

16 comments started 2022-06-28 last 2022-06-30
GivEnergy ProductsHybrid
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#1 garycatt

My hybrid inverter is at firmware version D0.449-A0.449 and seems to have been on this version for some time. Is this the latest version as there is no option to update it?

Is it worth updating? I.e. has anyone had issues afterwards?

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#2 Fridgeman

Mine is on D0.450-A0.450 but there appears to be a D0.450-A0.451 available but not getting the option to install it

#3 TheDragon (GivEnergy)

Fridgeman

Raise a call to GE.

If there is newer firmware, get it, if it addresses any issues you are zseeing

R
#4 rio911

I'm sorry, it might be a stupid question, but how do you know there is a new/er firmware?

All I can see in my inverter HY5.0 is the current firmware: D0.902-A0.902.

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#6 rio911

Fridgeman Thanks, my firmware is not even on the list.... 🤣

#7 TheDragon (GivEnergy)

Correct. you've a Hybrid Gen2? 5kw.
@Sam D (GivEnergy)
Can the Firmware page on the KB be updated?

#9 Woodlands

We have the following for our 3kW AC Inverter & 2 x 8.2kWh batteries:
Inverter Firmware Version
D0.534-A0.534
Last Update Time
2022-06-27 10:05:15
Battery Firmware Version
3007
Battery software was updated yesterday, with help from Dan, as he had to send us the .BIN file to transfer to the battery USB memory sticks.
Batteries then did a full calibration discharging to 0% and then charging back up to 100%.
All seems to be working fine today.

#10 TheDragon (GivEnergy)

Woodlands

The safest way in my opinion.
You know its done

#11 dbt85

My batts are all on 1040, one is even on 1039!

fml

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#12 UKRG

I ran an update yesterday, the batteries discharged and recharged, but still on 3005?

I have 2 x 5.2kWh batteries.

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#13 locked

UKRG per another thread for multi battery solutions may need to do a manual update if OTA does not work. You will need to contact giv to get the firmware binaries / instructions

#14 TheDragon (GivEnergy)

Not sure why GE don't post the binary on the KB page with instructions. Would have been great, had they not taken away the calibration feature from the User.
User could then do everything themselves, with guidance from the community if needed

#15 TheDragon (GivEnergy)

dbt85

As above, email GE, they will send the BIN

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#16 pjb904

UKRG same here too. My 8.2kWh battery discharged to zero, then stayed with a flashing red light. At the same time my 5.2battery indicated normally, with charge, buy the system indicated zero.
At this time, the battery software indicated '0'. Raised a ticket with support. By the morning, system ok again, batteries charged overnight, but battery software still 3005. Giv replied a day later saying it looked ok now.